Shipping & Returns

SHIPPING COSTS

UK SHIPPING

A4 and smaller prints are priced at £2.00 per order

A3 prints are priced at £3.00

Order’s over £40.00 will receive free shipping.

INTERNATIONAL SHIPPING

Orders of A4 and under are £3.50

A3 Prints are priced at £7.00

All of our products are made and shipped in the UK.  Our turnaround time is usually 2-5 days after receiving your order.  You will be notified when your order has been dispatched.  

 

DELIVERY 

Every order is individually wrapped and sealed.  They are sent out in a ‘Do not bend’ board backed envelope via Royal Mail.  They are sent 1st class which typically arrives 1-2 days after dispatch. A3 orders are posted 2nd class.  If you require tracked postage please contact me prior to ordering as there is a higher postage cost for tracked/signed for items.

INTERNATIONAL ORDERS

I offer worldwide shipping on my products.  International parcels usually arrive within ten days from dispatch however this can vary depending on the country.  

 

MISSING OR DAMAGED ORDERS

Unfortunately on occasions orders may get lost or slightly damaged due to the huge volume of mail the Royal Mail process.  If your item hasn’t arrived within 10 business days of receiving your dispatch email or your order arrives damaged then please contact me and i will resolve any issues directly with you.

 

RETURNS POLICY

I work very hard on my products and inspect every single one before they go out to make sure they are top quality.  If you are unhappy with an order please do contact me and i will be happy to discuss the issues with you. 

As our products are made to order we i don’t accept returns or exchanges unless your item is faulty. In which case your order will be replaced with the same products.

Please ensure all details for your print are 100% correct before placing your order. I cannot be held responsible for errors made by customers in orders such as spelling or translation errors.

CANCELLATIONS POLICY

As orders can be created and posted out as quickly as the next day i only accept cancelled orders that i am notified about within 12 hours of purchase.  Please ensure you contact me as soon as possible if you wish to cancel an order.

If i have to cancel an order for any reason on my end i will ensure you are informed straight away and a full refund will be issued. 

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